Return & Refund Policy

Effective Date: 20th May, 2025
Website: www.gannwaytrading.com

At GannWayTrading, we take pride in offering high-value trading tools and educational content rooted in the time-tested principles of W.D. Gann. Our key offerings—Quantum Swift EA, Gann Swing Course, and Gann Intraday Course—are intellectual digital products. As such, we have outlined the following Return & Refund Policy to ensure clarity and fairness for our users.

Products Covered Under This Policy

  • Quantum Swift EA (Expert Advisor / Automated Trading Software)

  • Gann Swing Course (Video + PDF Training Modules)

  • Gann Intraday Course (Live Class Access + Materials)

Refund Eligibility

You may request a refund under the following conditions:

  • The request is submitted within 30 days of the original purchase.

  • The product or course content has not been copied, redistributed, shared, or misused.

  • You provide justifiable reasons for the request, showing effort to understand and use the product.

  • Refunds apply only to the first-time purchase of a product or course. Renewals or additional licenses are non-refundable.

How to Request a Refund

Send an email to:

Please include:

  1. Your full name

  2. Email used during purchase

  3. Order number (if available)

  4. Product purchased (Quantum Swift EA / Gann Swing / Gann Intraday)

  5. Reason for refund (specific and clear)

Evaluation Timeline

  • Our support team will review your refund request within 3–5 business days.

  • If approved, the refund will be processed to the original payment method.

  • We may deny refund requests if:

    • The software shows signs of unauthorized use or license tampering

    • Course content has been downloaded or redistributed

    • The user violated terms outlined in the license or student agreement

Product-Specific Notes

Quantum Swift EA

This is a highly advanced trading algorithm designed for serious forex traders. It has a learning curve, and results may vary depending on market conditions, broker settings, and personal strategies.
We encourage using the support materials and testing in demo environments before requesting a refund.

Gann Swing Course

A digital course teaching Gann-based market swing principles. Refunds are not available once the video content or materials have been accessed or downloaded.

Gann Intraday Course

This includes live sessions, replays, and mentorship support. As live training is considered a consumable service, refunds are generally not issued after the first session is accessed or completed.

Non-Refundable Items

  • Additional licenses or account activations for Quantum Swift EA

  • Re-attempt access or duplicate course enrollments

  • Missed live sessions (Gann Intraday) due to user unavailability

  • Customized setups or private consulting

Data & Licensing

Your license key, metadata, and usage logs may be reviewed during the refund process. Refunds will result in immediate revocation of access, and any attempt to reuse refunded software may lead to legal action.

Contact Us

For any queries related to purchases, access, or refund processing, please reach out:

📧 support@gannwaytrading.com
📧 gannwaytrading@gmail.com
🌐 www.gannwaytrading.com